Dave Gould
20:25 28 Nov 22
The gentlemen I dealt with John S and Josh,J were so helpful and made my experience there easy and helpful I can honestly say they were truly professional
J Johnson
20:06 25 Nov 22
Great Place !!!!
Sandy Morrisohn
20:03 19 Nov 22
Our salesman, Josh, was fantastic. Josh is exceptionally knowledgeable about all the rv’s the dealer has. He did. It rush us, was more than happy to go through all the features of the model we were interested in. Josh made the process seem less. I highly recommend going to Albany RV One Superstore. Ask for Josh and be prepared to leave as an tv owner! We did!!!! Thanks Josh.
Julie D.
00:29 15 Nov 22
RV One in Albany as our first stop while exploring the possibility of the full time RV life in retirement. Josh J. greeted us when get there and answered every question that we had. He showed us the types of RV’s that we were looking for and then allowed us to poke around at our own pace (we loved that!). We were there three hours and all over the lot looking at units. Their selection was quite large. Every so often, Josh would check back... in with us to see how we were doing and answer any questions that we might have. He was there just enough… no high pressure… but was kind enough to let us know how they could help us if we were ready to buy. Two thumbs up!read more
CHRIS SCHMIDT
21:47 09 Nov 22
My wife and I order a brand new Jayco Seismic in June it came in at the end of July. Our sales person Ted Finch was great to deal with this is our fifth Jayco from Albany Rv and we highly recommend them. Especially Ted he is easy to deal with and is very knowledgeable on his products. Financing was simple and easy with no hassles or problems.
Cathleen McGinness
19:19 07 Nov 22
We went in on a whim, as we are just starting our search for a travel camper. Josh showed us where the type we are looking at were and let us look around, checking in on us to answer questions and make suggestions. Made us a fair offer and no hard sell! A very nice experience.
EDWARD Giovannetti
21:22 05 Nov 22
Another great experience at Albany RV. Our sales rep. Emily was very knowledgeable and helped us pick out the right camper for us. We love going to Albany RV, it does not matter if it's for service or buying a new camper. I know some people like to put negative reviews; our experience has always been great. Cannot wait until our new 34RSBS arrives.
Karen Pelton
18:13 05 Nov 22
I recently purchased another Jayco trailer from Albany RV through Julie Lehoe my Sales Rep and couldn't be more pleased with my home away from home at my new spot on a lake. It was an all around great group to work with from sales, management and finance to the demo at delivery. Thanks so much Julie!! We have always come back to Albany RV since the first Coleman pop up 20 years ago and now 2 Jayco trailers later. This is one happy camper!
Heather Bachand
20:34 31 Oct 22
Josh assisted us with a new camper, we highly recommend him. Great price on a fifth wheel.
carley sanderson
16:15 29 Oct 22
Josh J was fantastic. He allowed us to explore all the options and finalize our decisions. Thank you for making this an informative and helpful experience.
Thomas Jaquish
20:55 22 Oct 22
Josh J and Larry A were awesome to deal with!!!! Thank you Albany RV
diane casey
19:22 15 Oct 22
Our salesman, Tony Zenobio, is the greatest. He is always available for a phone call, even on his days off. This is the 5th unit we have purchased from RV One,, and we have always used Anthony as our salesman! Fantastic!
PB B
20:40 14 Oct 22
UPDATE: Oct 13, 2022.Service department came thru again. Took forever to get the parts (mfg delays). Installed and satisfied. Thank you Anita and staff for following thru with manufactures for warranty replacement. *****First time bringing Winnebago View for service. Diagnosed the two issues and they will contact mfg for warranty repair and parts approval. Thank you Anita and Steve for getting me in and out quickly. Looking forward to... continued terrific service.read more
Brian Gathen
21:54 10 Oct 22
My wife and I bought a 1yr old luxury 5th wheel from Albany RV and Julie Lehoe. We couldn’t be happier w our purchase and after sales treatment. We had an issue with the power cord real and was fixed shortly after delivery. The experience w Albany RV was a welcome change after the run around we received from Camping World of Albuquerque NM. This is the second RV we have bought from them. Great helpful staff there!!
stephen flecker
13:39 10 Oct 22
Picked up my Brand new Entegra Vision XL class A. Amazing Rig
Bill Mack
21:14 05 Oct 22
I just bought a brand new Jayco Jay Flight from Albany RV.I actually met one of the brothers , Mark Strollo because I went to his office to tell him how pleased I was with my salesperson. he was a real nice guy.My salespersons name was Joshua Johnson and he was the best! When your dealing with big showrooms for cars or campers that level of service sometimes gets lost along the way but not with Joshua. He actually called me one week after I... picked up camper to make sure everything was ok. What a pleasure it was doing business with Joshua. Highly recommended.UPDATE !!! 9/22Called Josh Johnson about buy back camper program, he hooked me up with their buyback agent Jody. I sold my camper back for more than i expected and Jody made it Painless!Once again very impressed with Albany RVread more
danielle arruda
19:45 05 Oct 22
I needed to have the awning replaced on our camper so I called Albany RV. I spoke with Jeanne Lamora who was extremely helpful. She returned my calls, emails and texts very quickly and walked me through our entire process. She was great to deal with and I would highly recommend Albany RV solely based on my experience with her. Thank you!
B Tibette
16:43 01 Oct 22
Recently purchased an Airstream Basecamp 20X from RVOne/Albany, with the generous help of Tom Collins and John Sbardella in sales, and Robin Fredenburgh in service. Mike in service was also a total rockstar when we hit an unexpected assembly blip early on. Overall only positives to report about our purchase experience with Albany RV One. We were very impressed by how simple and smooth the purchase was, and how easy it was to address a minor... service issue post-purchase.read more
Mike Recktenwald
13:03 01 Oct 22
Josh Johnson was extremely helpful and knowledgeable. He showed us just what we were looking for and let us know what the differences were between the models. This was a great place to go to.
James Jensen
20:39 30 Sep 22
Tia was very helpful with my purchase of my ac cover. Very nice girl to talk to.
Matt Graham
19:35 30 Sep 22
We ended up buying a new pop up from here we started out looking at a used one Josh was awesome to deal with he took the time to answer all of are questions we were there 2-3 hrs and he helped us the hole time they even let me park my truck down there for a week well we were on vacation so they could put a tow hitch on my truck like I said go see Josh if you go down there
Eduardo Martins
19:20 30 Sep 22
Joshua Johnson was great assisting me with my purchase of an RV.
Eric Gruber
18:32 30 Sep 22
My Wife and I purchased a used 2022 Jayco Precept 31 UL from Josh (sales) and his boss Josh! What I liked most about the process, no BS ( I know right, unheard of). There was never any pressure, everyone was upfront and honest, so it was a pleasant transaction from Sales, Finance (Nicole was awesome) and service. I know that RV Dealers get a bad rap, but I would go back to Albany One in a heart beat for any future transactions.
Robert Menegio
15:20 30 Sep 22
Josh J was great! We appreciate Albany RV and the whole team.
Howie Long
14:40 30 Sep 22
Josh Johnson was amazing to work with i would recommend anyone to go to RV 1 he was wonderful
Kathleen Arch
17:56 29 Sep 22
My husband and I purchased a travel trailer because we could not decide on a class A or a class C and we drove this poor gentleman his name is Josh Johnson crazy! He did everything in his power to make us both happy but in the end we wound up buying a travel trailer and this man was so patient and kind and so Helpful that I can’t say enough good things about him! Albany RV is a wonderful place if you’re looking for wonderful people that really... take the time and the patience that JOSH has I can’t say enough good things about him! Albany RV is a wonderful place if you’re looking for wonderful people that really take the time and the patience that JOSH has To help you purchase The perfect vehicle for you! Thanking you again JOSH for making our experience a good one.😁read more
Douglas Cutsogeorge
12:00 29 Sep 22
I have been using the services of RV One Super store since 2018. They have never disappointed and have had the work completed on time. Our latest interaction occurred last week. Robin F. Was our service manager. She was pleasant and accommodating. I do not understand the negative reviews of this business.
Laura Donarummo
05:17 29 Sep 22
Josh J our salesman was absolutely wonderful. Ordered our RV from 200 miles away and he went out of his way from minute one. He is knowledgeable and personable and made the experience of buying our first rv a pleasure.
Jarred Decks
14:00 28 Sep 22
Great selection of chairs upstairs! We have an Airstream and the Kuma chairs matched perfectly! Thanks for the help Tia!
Dianna Jones
21:04 27 Sep 22
My mattress was old and super lumpy. Tia in the parts department brought me upstairs and showed me the upgrade they sell. All I can say is wow! Night and day from what came with the camper. I might even buy one for my house!
James Burke
20:59 27 Sep 22
Tia in parts was a huge help! She even helped me load my camper cover into my truck after! I’ll be back for all my other camper needs.
Eric Eccleston
19:29 27 Sep 22
JJ from RV one in Albany, NY was able to locate exactly what we needed with a few extra's for a price that was well withing the range we were looking to spend.
Larry Smith
20:25 26 Sep 22
The Service Manager Nick provided top notch customer service. He went above and beyond my expiations and came through with his promises that are camper would be fixed before out last trip! Thanks, Nick!
Steve R
18:33 25 Sep 22
I want to say, my wife and I are well pleased with Albany RV. They have an outstanding sales Rep. His name is Tony Zenobia. He has great experience in his knowledge of RVs. He communicated all thru the whole process of purchasing a new motor home !!!!
The Original Dirtbikejoe
18:16 23 Sep 22
Just talked with Tia, She was very pleasant to speak with. She seemed to know about the awning I was looking for. Thanks for your help.
Cassandra Wilming
23:51 22 Sep 22
Anita B, service rep, very reliable and hardworking! Gets the job done everytime.
George Dickerson
22:38 22 Sep 22
Tia was very helpful as we lost our stabilizer bars and she and Robin scheduled us in for service the next morning
Donna Burk
15:22 21 Sep 22
I recently purchased my second Jayco Greyhawk from ALBANY RV (formerly RVONE) and I feel strongly that I should write this review. I drove from Utah to New York towing a little U-Haul to buy it, after my first one was T-boned in Idaho and declared a total. I would not buy from anyone else, despite having to travel so far to get the unit I wanted. And in so doing, little did I know that I would also be very pleased with the salesman who... handled my purchase.Ted Finch, was absolutely outstanding! From the very first phone call and following interaction, he was always very caring as though he was dealing with a family member of his own. For about a month, we were in communication very often and he was always very attentive to my questions and requests. He took the time to send me pictures, answer my questions, and relieve every one of my concerns, which were often tearful after my accident. When I pulled onto the lot, Ted came out to greet me personally.During my entire stay in that area and since, if I have a question, all I need to do is call on Ted and I can be assured it will be answered.Ted Finch is a true asset to RVONE and it is my hope that his integrity and congenial spirit with his customers is an impacting example to his co-workers.He deserves recognition!God Bless Albany RV and TED FINCH!“He who refreshes others shall himself be refreshed.” Proverbs 11:25Donna Burkread more
DAVID ELIS
15:46 20 Sep 22
We purchased a new 2021 Entegra Emblem from Albany RV to hit the open road in our third RV. Working with Ted Finch was a pleasure as his expertise of the RV industry is never ending making this huge purchase a breeze, along with John from finance it was a great experience. The entire staff makes sure everything goes well during and after your delivery.
Linda Kennedy
15:15 20 Sep 22
I recently had the pleasure in speaking with salesman Joey Franklin. Joey is very knowledgeable about my questions and is very kind in answering them. When I decide to buy it will be from Joey.
Alma Lancaster
14:32 20 Sep 22
Go see Ted Finch he has always been there to help us with sales and even helping with service after the sale.
Louis Ballester
14:25 20 Sep 22
Excellent experience, Ted Finch, was very helpful and answerd all of my questions. He has kept me informed about any new products.Very friendly staff. Highly recommend RV One Albany.
Kathy Selkirk
14:16 20 Sep 22
We have been dealing with Albany RV for several years. Everyone is always willing to help. Most of them know us now and greet us with "we know you're Ted's customer but if we can do anything or answer any questions feel free to ask us". Now.... who is this 'Ted' ? He is Ted Finch. I believe he has been there for 20+ years. Very courteous and knowledgeable . If you 'stump' him on the rare occasion,he will get the answer.He's even good for a laugh... or two !! Overall we are very pleased with Albany RV's sales and service.Be sure to look Ted up.read more
Dennis Morrill
14:02 20 Sep 22
If you are looking for professionalism, honesty and customer service... look no further than Ted Finch! Even after the sale, he is there for you. Working on my 3rd Motorhome with him.
Christine Scharf
13:59 20 Sep 22
If you are in the market for an RV or travel trailer you must speak with Ted Finch at RV 1 in Latham. We have bought 2 motorhomes from Ted and he is top notch! Super professional and always there to answer ALL the questions we have. Can't ask for a better salesman than Ted!
Tom Omay
16:11 19 Sep 22
We bought a new 2023 Jayco Class A coach from Albany RV and started our "full time RV adventure"...The main reason for the "5 Stars" is our finance manager"Brenna Hackbarth"She put together a great finance and warranty package for us and when we had a logistical issue, she stayed in constant contact and made sure everything the dealership said it would do was actually accomplished....We recommend Albany RV and be sure to ask for "Brenna"
Jamie Caron
14:31 16 Aug 22
we recently have been looking for a toy hauler after visiting "camping world " where it was a not so great experience for my husband and I , on a whim I said lets stop here , we walked around peacefully with out the pressure of sales, after a while Tony came over and pointed out the two he had available that would fit what we were looking for , we are still waiting on approval but we amend tony and his management team for their quick appraisals... and numbers to happily met our budget and needs , the welcoming atmosphere was pleasant . Thank you!read more
Eric Schwartz
01:35 07 Aug 22
Hi the 5 star is for the sales man not the business.You ask for Franklin ,,,,,, he's a young guy but he will take care of you.He will answer all questions and importantly not sell you something you don't need.I've been to 4 dealers best experience
Christine
21:02 26 Jul 22
We had a problem with our brand new residential refrigerator in our Jayco North Point and Kristin was extremely helpful in helping us resolve the situation. We cant thank her enough for all her help. 😊
Amelia Hunt
17:42 21 Jul 22
The 5 star is for certain individuals who went over and above their jobs to help us. I can't say enough for the 3 people. Sales, finance, and receptionist. We had problems, big problems with the service department and they helped us immensly to get our camper fixed..the service department does not stand by their word, and can be very very frustrating to the customer.D I
Kathy Johnson
22:44 29 Jun 22
Dealt with the service department today at RV One , with Anetta and a wonderful gentleman, didn’t get his name . I have nothing but wonderful things to say about them . Thank you so very much , for everything.
Susan Michele Campbell
18:23 15 Jun 22
While I do not have personal experience with this dealership, I do with Mr. Mark Strollo. I purchased a camper from Mid state RV, in Byron Georgia, which Mr. Strollo's family purchased. I had a few issues with the sale, etc. and he personally resolved every single issue. I am so impressed by his kindness and generosity. Thank you Mr. Strollo!!
prakash patel
15:45 11 Jun 22
I am amazed at how much the management cares about their clients. They went above and beyond to make the sales experience 110% satisfactory! The manager Josh T, made it a very simple, no pressure, stress free buying experience. Thank you RV One Superstore! I will absolutely do business with them again.
Melisa Deland
21:04 19 Apr 22
Vic from the parts department went way above and beyond to help me find the right part for our hybrid camper. They definitely exceeded my expectations. Thank you!