14:26 07 Nov 20
What an amazing experience for a first time camper owner. Everyone was very knowledgeable and helpful, I can’t wait till camping season next year. Thank you everyone especially Chase my salesman.
14:25 25 Oct 20
Excellent customer service
04:06 21 Oct 20
The folks in the parts department / storefront were very friendly and helpful!
18:17 19 Oct 20
I don't know that I will definitely buy from them but they are always Professional and courteous. Its worth your time to at least stop in and look around.
00:28 18 Oct 20
Tyler was Great! Highly recommend.
Neil Van Buren
22:53 10 Oct 20
I walked in around 5 pm the receptionist asked how she could help me I said can I see Larry Ashley told her I was a friend of his sister Sarrah and he sent me to a excellent salesman who listened to my needs and exactly what I was looking for luckily they had the perfect 2021 camper to siut my needs then the finance guy John took him about 5 minutes to get me approved the rest is history I literally picked up my camper and took it straight to my... camp site then a week later I recievd a phone call from my salesman asking how I liked my camper and did I need anything or did I have any questions Awsome people to deal with for sureread more
17:38 08 Oct 20
Great facility with a nice, easygoing vibe and huge inventory/type/selection. Ask for knowledgeable, helpful and friendly salesperson, Nate. We will be back.
05:27 07 Oct 20
They are very honest people. The do the impossible to help the customer. They sent me a post card every holly day. Next time the I am in town I have to drop a box of donuts in gratitude.
22:34 24 Sep 20
I didn't end up purchasing but the salesman Josh J was top notch!!!! Made sure my best interests were put first in my decision making. I highly recommend dealing with Josh J there!!
22:34 15 Sep 20
Not one to write a review but had to.From dealing with sales (Chase) to financingHanna to Lisa and service walk through with Mike I was very impressed. There facility was very impressive. I would recommend to everyone for me, it was worth the 3 hour ride to deal with them. If your thinking about a rv you need to check them out.
15:58 12 Sep 20
01:01 11 Sep 20
We recently picked up our 2014 Rockwood Roo from Albany RV. We were introduced to ‘Sarge’ who gave us our demo. He had the heat on and the radio playing! Sarge went through everything on the trailer with us, explaining the operations and giving us several tips on camping. He made sure all was in working order before he turned it over to us.All of our communications and dealings with Albany RV have been great. No high pressure sales at... any point. They made sure the trailer was in top shape before we purchased it. All the folks we dealt with made us feel comfortable, the sales gal Casey, the finance guy John, the VP Mark, the fellows in the store and parts department, and the guy in the shop that let me borrow his electric drill and a wrench (didn’t catch his name but he has an awesome tool box!)I know we will be going back to these folks for more of their great RV service. They are a class act!Jim and Judyread more
01:22 09 Sep 20
I purchased my current 5th wheel from Albany RV in June of 2019. Since then, we have had several very enjoyable outings in our new RV. Recently I was getting ready for another long weekend camping and decided to test the bedroom emergency window. When pushing the window up to escape out the window, the window detached from the RV entirely. Fortunately we were able to prevent the window from falling to the ground so it was undamaged. We were... unable to figure out how to reinstall the window and were leaving for our trip in 3 days. So first thing Monday morning, I contacted Charles at Albany RV's service department. Charles was very responsive and, despite being busy with end of summer service work, was able to squeeze me in for a service visit the day of my departure. Charles and his technician worked diligently to get the window installed and we were able to depart for our trip on time and had a great camping weekend. Thanks very much for the fine work Charles.read more
19:20 31 Aug 20
Great selection no pressure while browsing!
18:11 31 Aug 20
We went to purchase an RV. We were welcomed immediately. We told them what we needed in weight limit and what we have seen and liked. The salesman Jeff nailed it on the first go. Loved the Keystone Aurora, had everything we needed and more than we expected to be able to get. The finance guy John was also great and quick. The staff were all very personable and treated you like a family. You even get 10% off at the retail store. Nice building,... clean restrooms, play area for the kids. We enjoy the experience and a good priced RV! They even had free food truck for their customers! We would recommend this shop if your looking for an RV. We will be back here for our RV needs.read more
19:51 22 Aug 20
Great service.. knowledgeable staff.Very friendly..large show place!!
06:24 22 Aug 20
Great service and friendly staff