Testimonials

Ken Wrisley
Ken Wrisley
21:07 07 Oct 21
I bought a used class A RV from RV one and I will do it again . The RV I bought from them went through all of their shops and they treated me with the utmost respect. The RV that I bought from them has been a problem free RV as RV one sold it to me that way. Truly this place is awesome and anybody who has had a bad experience with this place would have a bad experience with any place for lack of communication.. I communicated with these guys... and these guys did everything I wanted them to do. Again I will buy another RV from this place. When you go there ask for Tyler . He is a salesman and he is very respectful and very nice and will treat you the way you wanna be treated.read more
William Carner
William Carner
18:25 02 Oct 21
They had the part in stock we needed today, and they were doing a customer appreciation even, so we got free food 🙂
Clayton Nadeau
Clayton Nadeau
18:05 16 Sep 21
I purchased a new 2018 Jayco 27.5 rlts 5th wheel from RVOne Albany NY in May of 2018. We had many issues with the camper the first year and a half. But, after talking with one of the owners, Mark, the service department has been very helpful in resolving the issues. My wife and I were recently returning from a trip to Saratoga NY and we lost a wheel assembly on the camper. I was in need of some parts so I could get the camper home. I went to the... dealership and talked with Nick and Jennifer in the service department. They didn't have the parts there, but Nick made some calls to the local supply house and found what I needed. RVOne did not build the camper but are tasked with having to deal with the sometimes poor quality of the manufacturer work. I want to thank their service department and the owner, Mark for doing what's right. If I was going to purchase a new camper I would deal with them again.read more
Robin Kelly
Robin Kelly
13:51 16 Sep 21
We bought our RV from them and they have been wonderful to deal with for service.
David Hamel
David Hamel
21:32 20 Aug 21
Great service
Timothy Mallory
Timothy Mallory
10:32 17 Jul 21
Great Experience. Just looking for RV options. Salesman Jonathan R. was patient, understanding, and knowledgeable. He answered all of our questions.
Sheila Scibior
Sheila Scibior
19:55 03 Jul 21
Nice place and willing to work with you staff nice
WEETY Clix
WEETY Clix
00:59 29 Jun 21
Pretty good
Timothy Richards (Tim)
Timothy Richards (Tim)
19:54 26 Jun 21
Nice place
James Smith
James Smith
23:16 14 Jun 21
Albany RV we visited there looking for an RV we were looking for a used one they were very nice and they were helpful although they didn't seem to have many used ones not the particular one we were looking for they had they seem to have a lot of other used ones in the lot but not too many other things they did have a lot of new ones with with all different prices what I would suggest is the shop around the end and be well
Richard Osborne
Richard Osborne
15:11 08 Jun 21
Courteous, prompt, and timely repair
David Lancette
David Lancette
01:21 18 May 21
Very courteous and professional, the sales associate and finance manager spent around 6 hours with us and never seemed rushed. She showed us a dozen RVs. No pressure sales and got approved for a huge loan with no hassle with a fantastic interest rate.
Chris P
Chris P
22:31 12 May 21
Lots of choices. Staff is nice . We're close to getting our 5th Wheel. We'll probably buy from here.
David E. Velau
David E. Velau
01:50 09 May 21
Very friendly staff!! Clean and nicely setup. We just browsed the store and the lot. Saw some good ideas for dinner products we might decide to purchase. Will return next time we are in the area.
Donald Deitz
Donald Deitz
13:47 19 Apr 21
I originally purchased a new Jayco travel trailer in 2017 and had an absolute flawless experience with Tyler B. As my salesperson. This year we decide to upgrade to a larger 5th wheel so I reached out to Tyler again. He again was completely professional and accomidating when we were trying to decide what we wanted. After several calls to Tyler and many visits to look at different models we decided to buy a 2021 Dutchmen Yukon. We had to order... the exact one we wanted to after a small deposit in November it was ordered with expected delivery in March/April. When March arrived I tried calling Tyler to check the status only to find out that he no longer works there. I immediately got concerned since I was promised a few extra things to sweeten the deal. I ended up getting in contact with Mark Strolo who assured me everything would be taken care of as promised. Mark put me in touch with Mike Stramiello who would hand the sale and Mr Strolo would oversee everything to make sure all went smoothly. Mike and Mark bother we’re in contact with me frequently with status updates and it was delivered in early April. We did an initial inspection and found a few small things that needed to be rectified but nothing major from the factory. A week later we went for our demo. The demo went smooth we found a few more little things that were immediately rectified before we took possession of it. We finished some final paperwork with Mike S and John Sbardella who handled the finance end of the purchase. Before we left Mark Strollo came out to make sure everything was to our satisfaction and told me to contact him with any issues that may arise. Between Mike Stramiello, John Sbardella, Mark Strollo the purchase went flawless. And I can’t leave out Don in who works in the camp store who got me the accessories I needed. I will do business with Albany RV again.read more
Bob M.
Bob M.
19:18 13 Apr 21
My wife and I just purchased a new Class A Entegra Vision XL from RV One. I must say that the entire experience from our first visit with Ivonna and Brenna to our demo/orientation with Shawn could not have gone smoother. Our salesperson, Ivonna, was wonderful to work with, she showed us the available units, answering all our questions, and listening to our concerns. We never felt any pressure and not once did we receive those annoying calls from... anyone at the dealership. Additionally, Brenna could not have been more accommodating when it came to the financing details. She worked to get us the best interest rate and was not pushy when it came to the extras and add-ons. She was well versed in the process and pointed out what would be best for us as new Class A owners. She kept us informed in every step of the process and guided us to what she thought was best for our situation. We could not have been happier with the delivery process; Shawn spent a great deal of time going over the unit. He was very informative and did not rush through any aspect of the RV. He took all the time necessary to make sure we understood the operation of the unit, answered all our questions and it seemed like he took a sincere interest in making sure we understood the more technical areas of the RV. Overall we had a wonderful experience and the people mentioned in this review were a pleasure to deal with. Based on our buying experience we would definitely recommend RV One.read more
Donna Gowie
Donna Gowie
16:44 13 Apr 21
We just purchased our fourth trailer, a Jayco Jay Feather Micro 166FBS from Albany RV, and by far JONATHAN RASI was the BEST SALES PERSON we have ever had. He took the time to listen to what we were looking for, immediately showed us several options that would suit our needs. Jonathan was extremely knowledgeable, answered all of our questions and extremely helpful. If you are looking to purchase a new or used trailer, we would HIGHLY... recommend asking for Jonathan Razi. Jonathan, we thank you for your kindness, professionalism, knowledge and for making the purchasing of the trailer so easy. Donna and Danread more
Catherine Schuldt
Catherine Schuldt
19:14 10 Apr 21
Good service
Jamie Masse
Jamie Masse
10:01 04 Mar 21
The service team was incredible. We worked with Jennifer to set up a flat tow installation on our Suburban. She was great! The follow up was seamless and communication flawless. We like easy and Albany RV makes it easy. From sales to service we have had great experiences. Thank you to the entire team for making our first RV purchase so smooth!
Nick Boulanger
Nick Boulanger
00:10 28 Feb 21
Josh is the man, He gave us exemplary service and attention. No haggle pricing and made the deal fast an efficient. We got us the exact camper my family wanted with the best price anywhere. Even brought it in from Buffalo.Deal with confidence, Grade A operationNick
Bobby Schrimsher
Bobby Schrimsher
15:30 27 Feb 21
Josh j was great to work with he really knew his stuff He found the perfect deal for us and our family... very professional and knowledgeable definitely recommend him if you are looking into getting a travel trailer
Jay Hofffman
Jay Hofffman
14:24 26 Feb 21
We just purchased a Jayco Eagle from you guys and we just wanted to share what a great experience we had a RV One in Albany. From the moment we walked in the door we felt comfortable and not pressured. All of our questions were answered and the staff took their time to make sure we understood all about the camper; features and options. Our sales person - Ted was great, very friendly and did not push us. Breanna made the finance paperwork process... a breeze! She was organized and explained everything to us in a clear manner that made the process quick and easy.Everyone we encountered at RV one in Albany was pleasant and seemed genuinely happy to be there. I am sure you already know this, but you have a great team working for you. Thanks again for helping us find exactly what we were looking for a price you cant beat!read more
Jasmine Flanagan
Jasmine Flanagan
20:16 24 Feb 21
“Would recommend asking for Joey, he’s very kind and helpful”
Dennis Choquette
Dennis Choquette
17:51 24 Feb 21
Speaking with Joshua J about the purchase of a 5th wheel and am very impressed with the energy and willingness to answer questions that Joshua exudes. Haven't signed on the bottom line yet but that's no fault of Josh's.
John Lurtz
John Lurtz
18:50 23 Feb 21
Worked with Joshua J on our latest RV purchase and he was great. Very responsive with a great depth of knowledge!!
Brian Mauch
Brian Mauch
16:56 21 Feb 21
Went in yesterday just to look and wound up putting money down on a Rockwood ESP pop up camper. Our salesman Joshua Johnson was very helpful and got us a great deal. Can't wait for it to be delivered.
Constance L
Constance L
17:13 18 Feb 21
Exceptional customer service! We couldn’t be any happier!
Bill Mack
Bill Mack
18:36 17 Feb 21
I just bought a brand new Jayco Jay Flight from Albany RV.I actually met one of the brothers , Mark Strollo because I went to his office to tell him how pleased I was with my salesperson. he was a real nice guy.My salespersons name was Joshua Johnson and he was the best! When your dealing with big showrooms for cars or campers that level of service sometimes gets lost along the way but not with Joshua. He actually called me one week after I... picked up camper to make sure everything was ok. What a pleasure it was doing business with Joshua. Highly recommendedread more
Kehoe Construction
Kehoe Construction
22:32 16 Feb 21
Josh J was quick in his response, professional and we got a great deal on the exact unit we were looking for!
Ronald Wade
Ronald Wade
16:05 16 Feb 21
Purchased a Class A diesel from Albany and the team at Albany treated us well. John was excellent on the financial side and Nick followed up from the service side and made sure we returned home safely. We live six hours away and our salesperson, Josh, made sure that the transition was smooth. Josh called us and provided the latest status as the RV was being prepared for pick-up. If you are in need of a RV, head to Albany and ask for... Josh.......he will get the ball rolling!read more
Ryan James
Ryan James
15:12 16 Feb 21
Excellent place to shop all your RV needs. Currently in the market and stopped in here. Worked with a salesman named Joey. He was very knowledgeable and helpful. Highly recommended!
John Mclean
John Mclean
02:37 16 Feb 21
One of the best experiences I've had buying anything. Walked in knowing what I wanted. Walked out in less then 2 hours. Stop in and ask for Christina Hoch she helped make the process so easy. She listened to what we were looking for in a camper, and gave us a few models to look at. The only thing I had to do was wait for the Camper to be delivered to Upstate, NY.
Raymond Santiago
Raymond Santiago
20:53 15 Feb 21
Albany Rv is the way to to. From start to finish. They are timely and will answer all your questions to make sure you are 100% satisfied. My sales rep Josh j was A1. He was out in the snow taking videos and photos for me. Writing me back at 9 at night. Well done Albany RV an josh. You have earned my business.
Laisha Brunson
Laisha Brunson
17:14 15 Feb 21
Joey is such a great salesman, I have not found the perfect unit yet but he is very patient with me and keeps giving me more to look at. I will definitely buy from Joey and recommend others as well.
Dr. Randy Hansbrough
Dr. Randy Hansbrough
15:40 15 Feb 21
I have had a great experience with Joshua Johnson at Albany RV. He was patient with us in the process, helping us select the best option at the best price! - Thanks Josh!
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